Conflict management strategies and organisational effectiveness in polytechnics in Osun State
The study identified various types of conflicts in public and private polytechnics in Osun State; investigated the conflict management strategies available to management of the polytechnics, and compared the causes of conflict and the management strategies adopted by the managers of the Polytechnics. Furthermore, it investigated the overall effectiveness of the strategies adopted by the management of the institutions in the study area. These were with a view to providing information on effective strategies for managing public and private polytechnics in Osun State. The research design used for the study was descriptive survey. The population for the study comprised 1,020 teaching staff, non-teaching staff and management of Federal Polytechnic, Ede, Osun State College of Technology, Esa-Oke, and Interlink Polytechnic, Ijebu-Ijesa. The sample consisted of 82 Teaching Staff, 119 Non-Teaching Staff and three Management staff of the polytechnics selected using multistage sampling technique. Teaching and non-teaching staff were selected using simple random sampling technique. Purposive sampling technique was used to select management. Four instruments were used, namely: Incidence of Conflict Management Strategy for Teaching staff (ICMST), Incidence of Conflict Management Strategy for Non-Teaching staff (ICMSNT), Incidence of Conflict Management Strategy for Principal officers (ICMSP); and Incidence of Conflict Management Strategy for Executive Union Members (ICMSEUM). Data collected were analyzed using frequency counts, percentage scores and Pearson’s Product Moment Correlation statistical method of data analysis. The results showed that inter-group conflicts (90.7%) were very rampant in public polytechnics but did not exist in private polytechnics and interpersonal and intra-personal conflicts occured both in public and private polytechnics in Osun State. The results also showed that force strategy (57.6%) and avoidance strategy (63.4%) were management strategies found in public and private polytechnics in Osun State. The results further showed that the causes of conflicts in polytechnics were communication gap with 91.9% in public 90.6% in private polytechnics and mis-appropriation of funds with 87.8% in public and 75% in private polytechnics. The most adopted management strategy in the two polytechnic types was collective bargaining with 93.6% in public and 90.6% in private and followed by participatory decision making with 86% in public and dialogue 84.4% in private. Finally, the results showed that collective bargaining (93.6%) was more effective in both public and private polytechnics The study concluded that collective bargaining could be an effective conflict management strategy in public and private polytechnics in Osun State.