Theory, Practice and Policy: An Inquiry into the Uptake of HCI Practices in the Software Industry of a Developing Country
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Date
2016-05
Journal Title
Journal ISSN
Volume Title
Publisher
INTERNATIONAL JOURNAL OF HUMAN–COMPUTER INTERACTION
Abstract
Withalmostfour decadesofexistenceasa community, human–computerinteraction(HCI) practice has yet to diffuseinto a large rangeof softwareindustries globally.A reviewof existing literaturesuggeststhatthe diffusion of HCI practices in software organizations lacks theoretical guidance. Although many studies have tried to facilitate HCI uptake by the software industry, there are scarce studies that consider HCI practices as innovations that software organizations could or should adopt. Furthermore, there appears to be a lack of structure in the facilitation of HCI methodological development within the specialized emerging regions field such as Sub-Saharan Africa. In order to address this gap, an exploratory investigation regarding the state of uptake of HCI practices in Nigeria is conducted. The aim of this article is to improve our understanding regarding the state of HCI uptake in developing countries and the challenges prevailing. The findings show that HCI practice still remains within its infancy stage in most software companies. Universities are also lacking the required knowledge transfer of HCI to the students, and in effect themselves contributing to the lack of HCI skills in industry. Furthermore, government policies are in need of refinement and end-users’ involvement in software development is not prioritized
Description
VOL.18, p.19
doi:: 10.1080/10447318.2016.1186306
Keywords
HUMAN COMPUTER INTERACTION, HCI PRACTICES